The high stakes game of trust in communication

Trust is a choice. Communicators can build, earn, and destroy trust simply through the words we choose to convey our messages. While we can’t change the behaviours of others at work, we can lead by example. We can be the change we wish to see in our organisations. Let’s explore the neuroscience of trust and how it can be used to build healthy, vibrant, and welcoming workplaces that employees want to stay at and customers want to support.