Steve HayesDirector of Corporate Affairs and Communications, GreenSquareAccord

Steve has a decade of experience leading communications for not-for-profit organisations and joined GSA in 2022. At Citizen he led an award-winning transformation of the communications function, the organisation’s rebrand from WM Housing and its establishment as a trusted voice in the sector.

Steve previously led communications at the housing sector’s professional body, the Chartered Institute of Housing, where he served as the organisation’s chief speechwriter and devised the Make a Stand campaign – a pledge to support people affected by domestic abuse which has since been signed by 400 housing associations across the UK.

He is a thought leader in communications and has delivered keynote sessions at the Inside Housing Communications Conference and Institute of Internal Communications Conference. He is a judge for the UK Housing Awards, the Housing Heroes Awards and the Internal Communication and Engagement Awards.

Steve is a former news editor and worked on newspapers across the West Midlands and Warwickshire for four years before moving into communications and PR. In his spare time Steve enjoys sport, theatre and is a semi-professional voice artist.

Why did you say yes to become a CommsHero Ambassador?

Comms Hero has grown into a lively and friendly community of professionals. As communications professionals we so often deal with the same challenges, regardless of the sector we work in, and finding opportunities to share this burden and learn from one another is extremely valuable. It’s this kind of collaboration and learning that Comms Hero enables and supports, and it is my honour to be an ambassador and help to grow this excellent work.